Frequently asked questions
Is the Book My Room membership card free?
Yes. You can apply online for a free Premium Membership Card. Approved applicants receive a card with a unique Member ID.
How do I apply for a membership card?
Create an account, submit the membership application with your details and profile photo, choose Premium or Standard, and wait for approval.
What discounts do members get?
Members receive hotel and resort booking discounts, family tour package discounts and car rental discounts, plus cashback and reward points on confirmed bookings.
How long is the membership valid?
Each card shows a member-since date and a valid-until date. The current status is always visible in your member portal.
How can a membership card be verified?
Scan the QR code on the card or enter the Member ID on the verification page to see whether the membership is active, expired or suspended.
Can I download or print my card?
Yes. Once your card is issued you can view it in the member portal and download it as a PNG or PDF, or print it directly.
Still need help? Contact our support desk.